What Information We Collect and Why
We collect your name, email address, phone number, date of birth and payment method details when you register and make deposits. This information is used to verify your identity, comply with anti-fraud checks, process your DANA, OVO, GoPay and QRIS transactions, and communicate important account updates.
-
1
We retain this data for as long as your account is active and for the retention period mandated by local law after closure. Your data is stored on secure servers in data centres where local law permits, and access is restricted to authorised staff only. If
-
2
you request deletion or correction of your personal information, contact our support team and we'll respond within 14 days where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.